Problema arrivo iscrizioni come spam.

  • 2CaLi
    Asked on August 11, 2016 at 3:17 AM

    Buongiorno,

    ieri 11 Agosto 2016 abbiamo provveduto al pagamento di 5 dollari per lo Storage Unlimited.

    Nonostante avessimo fatto il pagamento, ci arrivano alcune iscrizioni come "spam".

    Potreste controllare il problema.

    Grazie

  • Chriistian Jotform Support
    Replied on August 11, 2016 at 5:07 AM

    If I understand correctly, you have received spam submissions on your form? I checked your submissions and it does appear that there are multiple submissions with the same user. 

    Problema arrivo iscrizioni come spam Screenshot 20

    To avoid receiving any more submissions from the spammer, I would suggest you set form limits to your form based on the email address of the submitter. That way, the spammer will no longer be able to submit the same info to your form. Here's how: How to set Form Limits Based on a Unique Question.

    If you need further assistance, please let us know.
    Regards.