What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Problema arrivo iscrizioni come spam.

    Asked by 2CaLi on August 11, 2016 at 03:17 AM

    Buongiorno,

    ieri 11 Agosto 2016 abbiamo provveduto al pagamento di 5 dollari per lo Storage Unlimited.

    Nonostante avessimo fatto il pagamento, ci arrivano alcune iscrizioni come "spam".

    Potreste controllare il problema.

    Grazie

  • Profile Image
    JotForm Support

    Answered by Chriistian on August 11, 2016 at 05:07 AM

    If I understand correctly, you have received spam submissions on your form? I checked your submissions and it does appear that there are multiple submissions with the same user. 

    To avoid receiving any more submissions from the spammer, I would suggest you set form limits to your form based on the email address of the submitter. That way, the spammer will no longer be able to submit the same info to your form. Here's how: How to set Form Limits Based on a Unique Question.

    If you need further assistance, please let us know.
    Regards.