What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Microsoft Office365 SMTP configuration on formAsked by hscofficeproducts on August 11, 2016 at 01:25 PM
Receiving test emails, but not receiving actual submissions.
email delivery microsoft exchange smtp office365
The test emails are being sent from our servers.
According to the account email history your SMTP configured email notifications are failing. We do have other users who successfully use Microsoft SMTP on their forms, so the issue is most likely related to your SMTP details.
I have noticed that you use different email address and username which might be an issue.