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    Microsoft Office365 SMTP configuration on form

    Asked by hscofficeproducts on August 11, 2016 at 01:25 PM

    Receiving test emails, but not receiving actual submissions.

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    JotForm Support

    Answered by Mike on August 11, 2016 at 02:49 PM

    The test emails are being sent from our servers.

    According to the account email history your SMTP configured email notifications are failing. We do have other users who successfully use Microsoft SMTP on their forms, so the issue is most likely related to your SMTP details.

    I have noticed that you use different email address and username which might be an issue. 

    Thank you.