Microsoft Office365 SMTP configuration on form

  • hscofficeproducts
    Asked on August 11, 2016 at 1:25 PM

    Receiving test emails, but not receiving actual submissions.

  • Mike
    Replied on August 11, 2016 at 2:49 PM

    The test emails are being sent from our servers.

    According to the account email history your SMTP configured email notifications are failing. We do have other users who successfully use Microsoft SMTP on their forms, so the issue is most likely related to your SMTP details.

    I have noticed that you use different email address and username which might be an issue. 

    Microsoft Office365 SMTP configuration on form Image 1 Screenshot 20

    Thank you.