What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Suggestion needed - Paypal Widget.

    Asked by sarahahmad on August 12, 2016 at 03:30 AM

    Hi, please see attached form

    What I want is that when user submits a payment request then just thankyou page appears.

    But here when user clicks submit it showing paypal page to receive payments. I don't want this page.

    Is there any option to skip this page, (so I check what user filled and it's discount option.) and jump to thank you page?


    I really don't want to change the widget as i've already applied so much CSS on it. and don't want to work again this much.


    Many thanks

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Chriistian on August 12, 2016 at 05:10 AM

    If I understand correctly, you are using the regular Paypal integration for your form and you want to automatically go to the Thank You page without redirecting the form to the Paypal page? 

    Unfortunately, the regular paypal integrated form is designed to redirect to the Paypal page so that your users can complete their payment from there. It is not possible to skip the Paypal page and go directly to the Thank You page.

    If you do not want to redirect to the Paypal page, then you will need to use the Paypal Pro integration instead. You can check out this article regarding the difference between Paypal and Paypal Pro. Difference Between PayPal & PayPal Pro. Unfortunately, the Paypal Website Payments Pro is only available to users from United Kingdom, United States, and Canada. If your Paypal account is based on Pakistan, then you will not be able to use the Paypal Website Payments Pro.

    You can also use other payment integrations such as Stripe or Authorize.Net so that the submission will automatically go to the Thank You page.

    Please let us know if you need further assistance.