What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I suggest you to use one of our payment tool to get payment. You can have a look following user guidances for more information but we are always ready to assist you if you need any help from our side.
But is says "receive 10 payments"
What does that mean?
What are the steps I can take to receive payments? Thank you.
It is possible to receive payments through forms using one of our many payment processors:
Using a payment field will allow you to collect payments when the form is submitted. Those payments will be processed through the associated payment processor and will require setting up an account with that service.
So the ONLY way to use jotform is processing payment online? My contract does not allow me to process online payment, thats why we used jotform. If I can no longer accept customers information without processing the payment then jotform will no work for me anymore. I am understanding this correctly?
Yes, we do not allow for the collection of credit card details directly through forms. We recently became PCI compliant which required us to enforce this much more strictly.
It is possible to set up payment authorization:
But that would also need to be done through one of our payment processors.