Order Form Basics

January 2, 2024

Services like Square, PayPal, Stripe, BlueSnap, and Authorize.net allow you to collect payments from your websites. However, they don’t provide an order form where you can ask customers questions. For example, if you’re selling a service, you’d want customers to enter details about their industry, needs, interests, etc. Using a simple wizard, Jotform can help you set up a payment form with additional fields in minutes.

Examples for using order forms:

  • Get donations for your cause.
  • Sell products directly from your website.
  • Get recurring payments for memberships/services.
  • Sell registrations for concerts, seminars, and special events.
  • Sell e-books, PDF reports, and white papers on a landing page.

Jotform’s Integrated Payment Gateways

You can access the payment gateways in two steps:

  1. Click the Add Form Elements button on the left side of the Form Builder.
  2. Go to the Payments tab.

Things to Know Before Using Payment Integrations

  1. First, you need to create or have an account with the payment processor you’re about to use.
  2. Some payment gateways, such as PayPal Personal, do not allow you to collect credit card information on your form. It will redirect you to the payment gateway to complete the transaction.
  3. Compare the options — other good options could be PayJunction, 2checkout, or Worldpay.
Youtube Embed Poster: y_6BOafz3mI

Still undecided? Try reading our blog post on payment processors to decide which one is right for you.

Now that we’ve got the basics handled, let’s learn the types of order forms we can use on Jotform.

Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum: https://www.jotform.com/answers/

Contact Jotform Support: https://www.jotform.com/contact/

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