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popokesgAsked on November 11, 2023 at 6:50 PM
Hi team
I have upgrade to silver plan but I couldn’t see it reflect in my iOS apps pls see attached screen . However if I use web I can see it, pls advice
thanks
don
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Ericson_B JotForm SupportReplied on November 11, 2023 at 7:45 PM
Hi Don,
Thanks for reaching out to Jotform Support. I'll need a bit of time to look into this. I'll get back to you as soon as I can.
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Ericson_B JotForm SupportReplied on November 11, 2023 at 9:23 PM
Hi Don,
Thanks for patiently waiting. Unfortunately, the feature you are looking for is not yet available in the Jotform Mobile App. While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform.
I've gone ahead and escalated your request to our Developers. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.
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popokesgReplied on November 11, 2023 at 9:50 PM
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Rahul JotForm SupportReplied on November 11, 2023 at 10:30 PM
Hi Don,
Thanks for getting back to us. To address each question separately, I moved your other question to a new thread and helped you with that here.
Let us know if you have any other questions.
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Felizio JotForm SupportReplied on April 24, 2024 at 2:34 AM
Hi Don,
Thanks for waiting patiently. It's possible to see your plan on the app now.
Reach out again if you need any other help.