What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my contact form not alligning properly?

    Asked by condonp on August 13, 2016 at 02:35 AM

    Dear Sirs I have created a contact form called "miss white style form" and I want the width to be 790px which I have now set in preferences but the send button and message box have not adjusted they still remain the same at 980px and have not re-aligned can you please help as this is very urgent as I need to get site live this weekend

    Page URL:
    https://ps-web-e-commerce-test.myshopify.com/pages/contact-us

    Screenshot
    contact form aligning style form style message
  • Profile Image
    JotForm Support

    Answered by Nik_C on August 13, 2016 at 05:09 AM

    The form seems to be working properly when not embedded. I was unable to access the form on your website since it was protected by the password. If you haven't already, can you please try using the iFrame source embedding method for embedding your form on the website.

    Let us know if this worked for you.

  • Profile Image

    Answered by condonp on August 13, 2016 at 05:46 AM
    Nick,
    Have adjusted some of css and looks now ok, will contact you again if need to.
    Many thanks
    Pete
    ...
  • Profile Image
    JotForm Support

    Answered by Jan on August 13, 2016 at 08:32 AM

    On behalf of my colleague, you're welcome. Glad to hear that you were able to fix the issue through custom CSS. 

    Let us know if you need further assistance. Thank you.