What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Remove the "Create your own form today" ad after a person submits their application

    Asked by flutekey on August 14, 2016 at 10:14 AM

    I, too, was interested in removing the "Create your own form today" ad after a person submits their application so I did what was described above on one of my forms. Now all my forms say that there is no recipient email in the Autoresponder 1 and I'm now confused as to what to choose on the dropdown menu.

    Tell me how I can make sure that I receive an email notice that a submission was made, and tell me how to make sure the person that filled out the form receives an email that we got their form.

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    JotForm Support

    Answered by Chriistian on August 14, 2016 at 10:28 AM

    I checked your form and I can see what you mean. The Recipient Email of your form's autoresponder email is not properly set.

     

    For the autoresponder email to properly work, please setup Recipient Email to the Email field in your form.

     

    Please note that Autoresponder emails are the emails being sent to your respondents so the Recipient Email is set to a the email field in your form. 


    Do let us know if you need further assistance.
    Regards.

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    Answered by flutekey on August 14, 2016 at 10:32 AM

    Thank you. The Sender Name in that Autoresponder 1 box says it's JotForm. Is that correct??

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    JotForm Support

    Answered by BDAVID on August 14, 2016 at 11:58 AM

    You can type any name you want in the Sender Name field of your autoresponder:

     

    Let us know if you have more questions.