What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I want to add an entry for a client manually

    Asked by wjkipp on August 16, 2016 at 12:45 PM

    A client has paid for the entry of another client anonymously and I want to add here entry information in to the list of entries shown in jotfrom. How do I do this?

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    JotForm Support

    Answered by Mike on August 16, 2016 at 02:04 PM

    We do not have an option to manually add form entries.

    You might consider the following workarounds.

    1) Submit your form entry as a regular submission and close the PayPal payment page. Then, complete submission process by manually completing submission from Incomplete Payments at JotForm. Note, that your form will send configured emails when you manually confirm the entry.

    2) Use an import app to import the entry.

    Import App: Import your Excel or CSV data into JotForm

    Note, that the app will not trigger any emails. Also, payment field cannot be populated with that tool.

    If you need any further assistance, please let us know.