My Fall Form seems to work on some browsers and not on others

  • burlys
    Asked on August 18, 2016 at 1:52 PM

    Working:

    Firefox on Windows 7

    Chrome on OSX

     

    Not working:

    IE on windows 7

    Safari on OSX

     

    I get a page not found on the same computer on the not working browsers but submissions go through fine on the working browsers.  What can we do to make this work consistently.

     

    Thasnk

    John McCoy

    2602430404

    Page URL: http://thepierplace.com/
  • Welvin Support Team Lead
    Replied on August 18, 2016 at 3:46 PM

    The form is not embedded as far as I could see it. The form is hyperlinked to the button on the homepage and the link is correct. When it says not found, that means your form link is incorrect. 

    You can also try using this link: https://www.jotform.com/form/10484951470. 

    Lastly, you can embed your form into your website as an iframe: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. 

  • David JotForm Support
    Replied on August 18, 2016 at 3:50 PM

    File uploads should be working properly once again.  If you continue to see failed file uploads when attempting to upload them, let us know and we will be happy to have another look.