What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My Fall Form seems to work on some browsers and not on others

    Asked by burlys on August 18, 2016 at 01:52 PM

    Working:

    Firefox on Windows 7

    Chrome on OSX

     

    Not working:

    IE on windows 7

    Safari on OSX

     

    I get a page not found on the same computer on the not working browsers but submissions go through fine on the working browsers.  What can we do to make this work consistently.

     

    Thasnk

    John McCoy

    2602430404

    Page URL:
    http://thepierplace.com/

    some browsers and others work
  • Profile Image
    JotForm Support

    Answered by Welvin on August 18, 2016 at 03:46 PM

    The form is not embedded as far as I could see it. The form is hyperlinked to the button on the homepage and the link is correct. When it says not found, that means your form link is incorrect. 

    You can also try using this link: https://www.jotform.com/form/10484951470

    Lastly, you can embed your form into your website as an iframe: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

  • Profile Image
    JotForm Support

    Answered by david on August 18, 2016 at 03:50 PM

    File uploads should be working properly once again.  If you continue to see failed file uploads when attempting to upload them, let us know and we will be happy to have another look.