Reset my password does not email me.

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    Greg Sparrow 
    Asked on August 20, 2016 at 12:30 PM

    I forgot my password (someone stole my laptop). I try the send instruction to email, but no email is sent to me.

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    BDAVID
    Answered on August 20, 2016 at 12:41 PM

    Your account email address was in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List 

    Please try to reset your account password again, by entering your account username "gdsparrow":

    Let us know if you need more help.