Reset my password does not email me.

I forgot my password (someone stole my laptop). I try the send instruction to email, but no email is sent to me.

Your account email address was in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List 

Please try to reset your account password again, by entering your account username "gdsparrow":

Let us know if you need more help.