I noticed that part of the credit card number is now blocked out for my submissions. Hopw do I recover that information?

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    jimrazz
    Asked on August 22, 2016 at 02:50 PM

    Do I have to ask my customers to submit their credit card info again?

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    KadeJM
    Answered on August 22, 2016 at 04:07 PM

    The problem you are having with your credit card numbers being blocked was something done system wide since it is a violation of our terms of usage to have fields on your forms collecting credit card information as we consider that phishing for sensitive information therefore it is not possible to recover that information. 

    It is requested that you please remove those fields and replace them with one of our approved payment integrations to remain in good legal standing otherwise it could result in suspension.

    If you needed that information to be used for credit card authorizations then here is the proper way to gather that type of information:

    https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization