What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms are not appearing on site

    Asked by printingmatters on August 22, 2016 at 04:36 PM
    site
  • Profile Image
    JotForm Support

    Answered by Kiran on August 22, 2016 at 07:08 PM

    I have checked your account and see that it is in good standing with a paid subscription. How did you embed the forms on the web site? Please try embedding the form using iframe embed code on your web site and see if that works. You can get the iframe embed code for your JotForm by following the guide below:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    If the issue still persists, please get back to us with the web page URL where the form is embedded so that we can take a look and provide you with necessary assistance.

    Thank you! 

  • Profile Image

    Answered by AskRose on August 22, 2016 at 07:58 PM

    Did this work?  I don't know anything about iFrame.  I have the form embedded on our web site (built in WordPress).  Should I just replace the code that is there now with the iFrame stuff?

  • Profile Image

    Answered by printingmatters on August 22, 2016 at 08:16 PM

    hi,

    no not working

  • Profile Image
    JotForm Support

    Answered by jonathan on August 22, 2016 at 11:01 PM

    @printingmatters

    Hi,

    We have submitted a ticket to our higher team support to be able to investigate the issue.

    Here is your thread with ticket https://www.jotform.com/answers/912977-all-the-form-in-my-site-disappeared-#2

    Please refer to that thread instead for updates.