What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is disabled all of a sudden.

    Asked by Amy crooks  on August 23, 2016 at 02:18 AM

    the url to our page is :  http://www.profitablesolutionsfundraising.com/contact-us


    and when the customer sends the information they get a message saying the form is disabled. Please help as we use this to get customer data for leads for our business and they are directed there from advertisements that are running

    Page URL:

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    JotForm Support

    Answered by Chriistian on August 23, 2016 at 03:08 AM

    It looks like you have reached the limit of submissions received this month for a Free account. This is why your forms are currently disabled. You will have to wait until the first day of the next month for the submission counter to reset back to 0. Alternatively, you can upgrade your account to Bronze to increase your submission limits and receive more submissions this month.

    If you need further assistance, please let us know.