- Thomas TomasskaAsked on August 23, 2016 at 10:52 AM
Actually I just tried to put the URL of the page into the space below and lost the whole completed application form.
All my jpeg images upload to other sites without the slightest hitch. There has to be a very basic problem with your site which renders it a bit on the useless side.
- JotForm SupportBDAVIDAnswered on August 23, 2016 at 11:34 AM
What is the form where the .jpeg files will not upload? You may check if you have not listed that file type in the "Extensions" section: https://www.jotform.com/help/29-Which-file-types-are-allowed-for-the-upload-field
Let us know if you need more help.
- Thomas TomasskaAnswered on August 25, 2016 at 08:45 AMNone of that is visible to me, but I attach a screen shot if that helps.
- JotForm SupportJim_RAnswered on August 25, 2016 at 10:35 AM
Hi Thomas, thanks but it's possible you replied to this thread directly from your email. We won't be able to see file attachments if you reply via email.
We can also better assist you if you could answer the question asked by my colleague, BDAVID. Please give us the Form ID/URL that you're working on so we can directly check it.