Credit Card Fields

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    jeana_owens
    Asked on August 23, 2016 at 04:03 PM

    When I put in a field for credit card #, and it is submitted, it comes through like this:  1234########1234

    When the form is submitted all I see is the first 4 numbers, 8 # signs, and the last 4 numbers.  I've tried to do it in a text field, numerical field and I can't get it to come through to my forms to be able to capture the CC#'s.  HELP!

     

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    Jeanette
    Answered on August 23, 2016 at 06:21 PM

    The reason why this is happening is because you cannot create forms to request CC critical information on plain text fields. This practice violates our terms of use. You must use any of our payment integrations instead. Please refrain from doing forms like that. Otherwise your account along with your forms might get suspended by our system.

    Here is a link to know how to setup a payment integration.

    https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form