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CMDRAsked on August 24, 2016 at 5:04 PM
I have done 3 test submissions today 8/24/16 and none of them have come thru to my email address.
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liyamReplied on August 24, 2016 at 7:45 PM
Hello CMDR,
I just checked your email delivery logs but I did not find any email delivery failures. Have you checked your junk mail/spam folder if the emails landed there?
If you are using an email client such as Eudora or MS Outlook and you do not see the emails anywhere, please try logging in to your webmail account and check the spam folder there. There is possibility that the missing emails landed in the spam folder on your webmail. And due to this reason to why your email client was not able to sync/download the email alerts which you are looking for.
Note: You can also view your email delivery logs by following this guide: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History
If you have questions or if you need assistance, please let us know.
Thanks :)
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Parker_YamahaReplied on August 24, 2016 at 7:53 PM
Same issue with us today
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CMDRReplied on August 24, 2016 at 8:45 PMThis has been going for a week. I help run a dog rescue in Las Vegas and this has cost us fosters since we didn’t get their applications on time and we couldn’t save dogs from being killed at the local kill shelter because of it.
Darlene Blair
(702) 525-1867
cmdradministrator@cox.net
http://www.connorandmilliesdogrescue.org
Adopt Don’t Shop
Be CMDR Strong
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liyamReplied on August 24, 2016 at 10:19 PM
Hello Darlene,
We're sorry to hear that. I, myself am an animal person so I do very well feel that sense of urgency. Have you already checked your junk mail folder as I have mentioned from my response earlier?
Looking forward to your response.
Thanks.
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liyamReplied on August 24, 2016 at 10:21 PM
Hello Parker_Yamaha,
I see that you have opened already a thread regarding a similar concern. However, for better assistance, we opt to give you a response on that thread which you have started.
Thanks for your patience.
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CMDRReplied on August 24, 2016 at 10:45 PMYes I did it never came thru I also did some test from our website and they didn’t come thru until after I sent the email about it it seems to be fixed now but hope it doesnt happen again.
Darlene Blair
(702) 525-1867
cmdradministrator@cox.net
http://www.connorandmilliesdogrescue.org
Adopt Don’t Shop
Be CMDR Strong
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CMDRReplied on August 29, 2016 at 4:45 PMThis form should have title Adopt A Dog Interest Form not foster application. I have saved and published it several times and it still is wrong please fix or tell me how to fix.
thank you
Darlene Blair
(702) 525-1867
cmdradministrator@cox.net
http://www.connorandmilliesdogrescue.org
Adopt Don’t Shop
Be CMDR Strong
Begin forwarded message:
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David JotForm SupportReplied on August 29, 2016 at 6:47 PM
Since your most recent question is unrelated to the original, I have moved it to a thread of its own. I will address your new question in the following thread shortly:
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CMDRReplied on August 29, 2016 at 8:45 PMThis form should be titled Adopt a Dog Interest Form not Foster Application. If you look at the form and the title they don’t match what is showing up in your data base. Please fix this as it is confusing to our staff when they are submitted. It is save with the right title on our page with JotForm but not in your database.
Thank you
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CMDRReplied on August 29, 2016 at 8:45 PMThis form should be titled Adopt a Dog Interest Form not Foster Application. If you look at the form and the title they don’t match what is showing up in your data base. Please fix this as it is confusing to our staff when they are submitted. It is save with the right title on our page with JotForm but not in your database.
Thank you
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CMDRReplied on August 29, 2016 at 8:45 PMThis form should be titled Adopt a Dog Interest Form not Foster Application. If you look at the form and the title they don’t match what is showing up in your data base. Please fix this as it is confusing to our staff when they are submitted. It is save with the right title on our page with JotForm but not in your database.
Thank you
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liyamReplied on August 29, 2016 at 11:50 PM
Hello CMDR,
We usually move questions to a new thread, but anyhow, I have corrected the page title of your Dog Interest form.
Thanks.
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CMDRReplied on August 30, 2016 at 11:45 AMIt still is not fixed. I do not want to have to redo this form so please fix it.
Hi,
Please click on the link below to complete this form.
https://form.jotform.com/61918346690161
Thank you!
Darlene Blair
(702) 525-1867
cmdradministrator@cox.net
http://www.connorandmilliesdogrescue.org
Adopt Don’t Shop
Be CMDR Strong
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David JotForm SupportReplied on August 30, 2016 at 1:01 PM
I split your question off to a different thread and answered there:
https://www.jotform.com/answers/919721
However, it looks like you may not have received that response. I went ahead and updated your email notifications and they should now have the correct heading.