Email spam from Jotform (amazonses.com)

  • cunylaw
    Asked on August 25, 2016 at 1:24 PM

    One of the hosts we have whitelisted for jotform has been sending us spam: amazonses.com.

    I have one from 54.240.11.81. Subject: Please read. Sent Monday 8/22,16 at 10:15 AM.

     

     

  • David JotForm Support Manager
    Replied on August 25, 2016 at 2:30 PM

    What is the email address where you have been receiving the spam emails? We will check our mail logs to investigate further.

  • cunylaw
    Replied on September 6, 2016 at 11:35 AM

    This is one of them sent one of our IT staff. Over 100 people received this email on 8-22-16 around 10:12 AM. Subject: Please read Received: from a11-81.smtp-out.amazonses.com (a11-81.smtp-out.amazonses.com [54.240.11.81]) From: Fleet Management Productivity tool <info@trackimomail.com> To: guido@law.cuny.edu Subject: Please read

  • David JotForm Support Manager
    Replied on September 6, 2016 at 12:08 PM

    No entry is shown in our mail logs for the email address "guido@law.cuny.edu" or "info@trackimomail.com". So, the emails you received must not be related to JotForm. You can also check mail logs if you want to: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History 

    Let us know if you need more help.