What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email spam from Jotform (amazonses.com)

    Asked by cunylaw on August 25, 2016 at 01:24 PM

    One of the hosts we have whitelisted for jotform has been sending us spam: amazonses.com.

    I have one from 54.240.11.81. Subject: Please read. Sent Monday 8/22,16 at 10:15 AM.

     

     

    JotForm email amazonSES href sent class
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    JotForm Support

    Answered by BDAVID on August 25, 2016 at 02:30 PM

    What is the email address where you have been receiving the spam emails? We will check our mail logs to investigate further.

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    Answered by cunylaw on September 06, 2016 at 11:35 AM

    This is one of them sent one of our IT staff. Over 100 people received this email on 8-22-16 around 10:12 AM. Subject: Please read Received: from a11-81.smtp-out.amazonses.com (a11-81.smtp-out.amazonses.com [54.240.11.81]) From: Fleet Management Productivity tool <info@trackimomail.com> To: guido@law.cuny.edu Subject: Please read

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    JotForm Support

    Answered by BDAVID on September 06, 2016 at 12:08 PM

    No entry is shown in our mail logs for the email address "guido@law.cuny.edu" or "info@trackimomail.com". So, the emails you received must not be related to JotForm. You can also check mail logs if you want to: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History 

    Let us know if you need more help.