- cunylawAsked on August 25, 2016 at 01:24 PM
One of the hosts we have whitelisted for jotform has been sending us spam: amazonses.com.
I have one from 220.127.116.11. Subject: Please read. Sent Monday 8/22,16 at 10:15 AM.
- JotForm SupportBDAVIDAnswered on August 25, 2016 at 02:30 PM
What is the email address where you have been receiving the spam emails? We will check our mail logs to investigate further.
- cunylawAnswered on September 06, 2016 at 11:35 AM
This is one of them sent one of our IT staff. Over 100 people received this email on 8-22-16 around 10:12 AM. Subject: Please read Received: from a11-81.smtp-out.amazonses.com (a11-81.smtp-out.amazonses.com [18.104.22.168]) From: Fleet Management Productivity tool <firstname.lastname@example.org> To: email@example.com Subject: Please read
- JotForm SupportBDAVIDAnswered on September 06, 2016 at 12:08 PM
No entry is shown in our mail logs for the email address "firstname.lastname@example.org" or "email@example.com". So, the emails you received must not be related to JotForm. You can also check mail logs if you want to: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History
Let us know if you need more help.