Large Form Export Not Showing Titles

  • Profile Image
    southernstar
    Asked on August 26, 2016 at 10:23 AM

    I have 2 issues that I need help with on this specific form.

     

    First Issue: When I export into excel it does not show me the title so I have no way of knowing what each column is other than First Name / Last Name as Example. I would like it to say: Missing Remote - First Name etc... --- I even manually added this text in front of First Name but it only shows First name. The export is horrendous formatting based on the data output and I'm never happy with the way any of our forms export so any input is greatly appreciated.

     

    Second Issue: I have set conditions that if they select an office it goes to that specific email distribution group. But also I need it to send to the managers and they will get it on every office selection no matter what. So I built it like this:

    Condition:

    If Equal to OFFICE

    SEND TO: Office email address

    SEND TO: Managers

     

    But it seems like it only sends to the managers from what I can tell.

     

    Any help on these issues.

  • Profile Image
    jonathan
    Answered on August 26, 2016 at 10:51 AM

    Hi,

    Can you share to us a screenshot image of the Excel file where the problem is.

    Did you use this method to download the Excel data?

    https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    I am sorry I cannot fully understand or see how the problem is. If you can share to us a screenshot image on how it looks, it will help us understand better.

    We will wait for your response on this.

    --

    Since the other question was about a different topic, I created a separate thread for it here 

    https://www.jotform.com/answers/917164 

    We will attend to it shorlty.