What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Quiz Form is too huge.

    Asked by diabetesed on August 30, 2016 at 07:04 PM
    * I took the quiz on the admin side of my app and I did get the
    answers, but the form is HUGE (See below).
  • Profile Image
    JotForm Support

    Answered by BDAVID on August 30, 2016 at 07:30 PM

    The screenshot did not post, in order to add a screenshot you need to load the link of this thread in you browser window, here is the link: https://www.jotform.com/answers/920701 

    Then add the screenshot according to this guide: https://www.jotform.com/answers/414264-How-to-include-screenshot-image-in-the-support-forum 

    What do you mean by "Huge"? If you mean that the form is too long, then you can reduce it by increase it's width:

    1) Click on Preferences

    2) Click on Form Styles

    3) Click on Properties

    4) Increase the form and label widths

    And reduce the question spacing through the form designer feature, example:

    Result: https://form.jotform.com/62426925707966 

    Another option would be adding page break fields in your form, example: https://form.jotform.com/62427524730958 

    Let us know if you need more help on this.

  • Profile Image

    Answered by diabetesed on August 30, 2016 at 07:51 PM

    I meant the quiz results are huge (see below).  The width of the quiz is fine.


  • Profile Image
    JotForm Support

    Answered by Chriistian on August 31, 2016 at 02:20 AM

    I cloned your most recent form and tried the quiz. The quiz results seem to display fine.

    Just to check further, I also tried your original quiz form. In both cases, the check appears to display correctly in the results. So far it appears that your issue has been resolved.

    Are you still encountering the issue on your end? If yes, can you please tell us how to replicate it so we can check further? I will be waiting for your response. Thank you.

  • Profile Image

    Answered by diabetesed on August 31, 2016 at 03:45 PM
    When I look at the preview of my test and take the test everything works, I can submit it, I get a thank you screen, my test is emailed to me and so are my results.

    When I copy the link https://form.jotform.com/diabetesed/cde-prep-quiz-des to my app platform (Buildfire) it is validated. When I go into my app, I see the test, can take it, but cannot submit it. Any ideas?

    Susan Ascencio
    Director of Operations
    Diabetes Education Services
    Office: 530-893-8635

    Connect with us online!
    Main Website | Online University | Online Store | Facebook | CDE® Coach App

  • Profile Image
    JotForm Support

    Answered by BDAVID on August 31, 2016 at 05:54 PM

    The problem with the submit button not working in your app will be addressed on the thread you already opened for it: https://www.jotform.com/answers/920697