When I paste the source code into my site the radio and check boxes are not there?

  • jamievanagel
    Asked on September 1, 2016 at 2:32 PM

    I have tried numerous thing to get them to show..Any suggestions .. In the screen shot the top question should have radio buttons next to the yes or no tab

    Jotform Thread 922498 Screenshot
  • Jan
    Replied on September 1, 2016 at 5:28 PM

    I didn't encounter this issue when I tested the source code on a blank HTML page. The radio buttons are showing properly.

    It is possible that there are script conflicts between the webpage and the form using the source code. Please try re-embedding the form using the iFrame method. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    Hope that works. Let us know if the issue persists. Thank you.