What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    When I paste the source code into my site the radio and check boxes are not there?

    Asked by jamievanagel on September 01, 2016 at 02:32 PM

    I have tried numerous thing to get them to show..Any suggestions .. In the screen shot the top question should have radio buttons next to the yes or no tab

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Jan on September 01, 2016 at 05:28 PM

    I didn't encounter this issue when I tested the source code on a blank HTML page. The radio buttons are showing properly.

    It is possible that there are script conflicts between the webpage and the form using the source code. Please try re-embedding the form using the iFrame method. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    Hope that works. Let us know if the issue persists. Thank you.