Is there a way to prevent my conditional logic from being thrown off whenever I add another option in a dropdown?

  • AmplifiedDigital
    Asked on September 8, 2016 at 12:56 PM

    I have a dropdown which is a list of people and depending on who is selected in this dropdown determines where the email goes out to.  We change up personnel every few months, so I need to keep adding and deleting people.  I have this same functionality in a few other forms and there is no problem when I add and delete people form the dropdown.

    When I add or delete people from the dropdown on my "Email Campaign Form" though, it changes the conditional logic for the email. When I delete or add one person, and then look at the conditional logic, it is all shifted by one.  So in this case, if I try to add Dan Roberts in the correct alphabetical order, it shifts the email recipient by one for everyone afterward. And the same scenario happens if I try to remove Kelly Shea.

    Jotform Thread 927293 Screenshot
  • Mike
    Replied on September 8, 2016 at 3:01 PM

    You might consider an alternative setup to specify your conditional recipients.

    1) Assign your email recipients as calculation values to the dropdown items.

    Is there a way to prevent my conditional logic from being thrown off whenever I add another option in a dropdown? Image 1 Screenshot 40

    2) Pass the assigned value (recipient email) to the form calculation field.

    Is there a way to prevent my conditional logic from being thrown off whenever I add another option in a dropdown? Image 2 Screenshot 51

    3) Use the form calculation field as your Email Notification recipient.

    Is there a way to prevent my conditional logic from being thrown off whenever I add another option in a dropdown? Image 3 Screenshot 62

    This way you will be able to manage the dropdown items/recipients directly within the dropdown settings.

    If you need any further assistance, please let us know.