- NYYCAsked on September 08, 2016 at 04:10 PM
I am trying to export a submission report to Excel but it is not working. I tried in Chrome and IE. The wheel just keeps spinning for an hour.
- JotForm SupportBDAVIDAnswered on September 08, 2016 at 07:03 PM
I just tried your form "http://www.jotformpro.com/form/61015069404952", and the Excel export feature worked fine: https://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel
Please try clearing browser cache. If that is not the form you are referring to, please let us know which one is, so we can check further.
Let us know if you need more help.