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asa37Asked on September 10, 2016 at 5:04 AM
I created a contact form on JotForm I inserted my site jimdo.
I do not JotForm successfully configured to receive the message from the contact to my email pro.
can you help me ?
thank you.
best regards -
John_BensonReplied on September 10, 2016 at 7:34 AM
Please try changing the Sender Email to noreply@jotform.com or noreply@formresponse.com. Here's a guide:
1. Click the Emails button in the Form Builder.
2. In the Notification area, hover your mouse and click the Edit button.
3. Go to the Advanced tab, change the Sender Email to noreply@jotform.com or noreply@formresponse.com.
Here's a guide to receive emails using your own SMTP server instead of JotForm's server: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form
Hope that helps. Let us know if you need further assistance. Thank you.