I'm getting a warning that I have exceeded the upload space

  • periperi123
    Asked on September 15, 2016 at 8:00 AM

    urgent - i am getting a warning that i have exceeded upload, i havent used Jotform for months. i have no other forms other than what i have just created and i no idea what this means. very concerning because i have an exhibition opening and expressions of interest open in these forms and it is threatening to shut down on Friday!!! TOMORROW!! 

  • Jan
    Replied on September 15, 2016 at 11:07 AM

    You currently have 146.84 MB in your storage space. Please delete the submissions with attachments to clear your upload space. You may also delete the forms in your Trash folder if not needed. Here's a guide: How-to-Delete-Form-Submission-Data.

    For the Free plan, you only have 100 MB storage space which is why you are getting that error message.

    Let us know if you deleted them but it is still showing 146.84 MB. Thank you

  • periperi123
    Replied on September 16, 2016 at 6:46 PM
    But i DONT HAVE ANY SUBMISSIONS!! and now they have disabled my form!!
    Paris Martine
    Contrary
    things I've done lately - http://lnkd.in/bjwhTxc
    Booking & adding fizz to The Curtin band room
    http://www.johncurtinhotel.com/
    Programmer 2013/14/15 Face The Music
    facethemusic

    Band Management - Primitive Calculators - new album out in 2016
    http://primitivecalculators.com/
    +61 410 889 121
    ...
  • periperi123
    Replied on September 16, 2016 at 7:46 PM
    i found them in the trash and deleted them. you should include in your
    instructions.
    Paris Martine
    Contrary
    things I've done lately - http://lnkd.in/bjwhTxc
    Booking & adding fizz to The Curtin band room
    http://www.johncurtinhotel.com/
    Programmer 2013/14/15 Face The Music
    facethemusic

    Band Management - Primitive Calculators - new album out in 2016
    http://primitivecalculators.com/
    +61 410 889 121
    ...
  • jonathan
    Replied on September 16, 2016 at 9:01 PM

    Thank you for the confirmation and letting us know it was resolved already.

    Contact us anytime should you require further assistance.

    Regards