What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm getting a warning that I have exceeded the upload space

    Asked by periperi123 on September 15, 2016 at 08:00 AM

    urgent - i am getting a warning that i have exceeded upload, i havent used Jotform for months. i have no other forms other than what i have just created and i no idea what this means. very concerning because i have an exhibition opening and expressions of interest open in these forms and it is threatening to shut down on Friday!!! TOMORROW!! 

    exceeded Getting JotForm and open a
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    JotForm Support

    Answered by Jan on September 15, 2016 at 11:07 AM

    You currently have 146.84 MB in your storage space. Please delete the submissions with attachments to clear your upload space. You may also delete the forms in your Trash folder if not needed. Here's a guide: How-to-Delete-Form-Submission-Data.

    For the Free plan, you only have 100 MB storage space which is why you are getting that error message.

    Let us know if you deleted them but it is still showing 146.84 MB. Thank you

  • Profile Image

    Answered by periperi123 on September 16, 2016 at 06:46 PM
    But i DONT HAVE ANY SUBMISSIONS!! and now they have disabled my form!!
    Paris Martine
    Contrary
    things I've done lately - http://lnkd.in/bjwhTxc
    Booking & adding fizz to The Curtin band room
    http://www.johncurtinhotel.com/
    Programmer 2013/14/15 Face The Music
    facethemusic

    Band Management - Primitive Calculators - new album out in 2016
    http://primitivecalculators.com/
    +61 410 889 121
    ...
  • Profile Image

    Answered by periperi123 on September 16, 2016 at 07:46 PM
    i found them in the trash and deleted them. you should include in your
    instructions.
    Paris Martine
    Contrary
    things I've done lately - http://lnkd.in/bjwhTxc
    Booking & adding fizz to The Curtin band room
    http://www.johncurtinhotel.com/
    Programmer 2013/14/15 Face The Music
    facethemusic

    Band Management - Primitive Calculators - new album out in 2016
    http://primitivecalculators.com/
    +61 410 889 121
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on September 16, 2016 at 09:01 PM

    Thank you for the confirmation and letting us know it was resolved already.

    Contact us anytime should you require further assistance.

    Regards