How can I stop the form from sending a confirmation email to my prospects?

  • Mimich
    Asked on September 15, 2016 at 11:35 AM

    I just tested one of my forms and I recieved a email confoirmations for submission but as I entered the same email for testing I have also recieved this message We have received your response for (my form in question). I imagine that this email will be sent to the person who fills the form. I do not want this email to be sent to my prospects, how do I disable it? Thank you

  • Welvin Support Team Lead
    Replied on September 15, 2016 at 1:29 PM

    You have to delete the autoresponder email in the form. Please follow the steps from this guide to delete: https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder