What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I stop the form from sending a confirmation email to my prospects?

    Asked by Mimich on September 15, 2016 at 11:35 AM

    I just tested one of my forms and I recieved a email confoirmations for submission but as I entered the same email for testing I have also recieved this message We have received your response for (my form in question). I imagine that this email will be sent to the person who fills the form. I do not want this email to be sent to my prospects, how do I disable it? Thank you

    delete autoresponder
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    JotForm Support

    Answered by Welvin on September 15, 2016 at 01:29 PM

    You have to delete the autoresponder email in the form. Please follow the steps from this guide to delete: https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder