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Genevieve CallardAsked on September 16, 2016 at 3:35 PM
I've tried twice - once this morning and once now, and I can't get a reset for my login passwork.
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Nik_CReplied on September 16, 2016 at 4:49 PM
I checked your email in our logs and found out that it ended in our Bounce list and the reason is below:
Reason(s) : smtp;550 5.1.1 <gcallard@edwm.org> - 198.2.180.18 has sent to too many recipients this hour. IB607I took necessary actions in removing your email from the Bounce list so you will be able to reset your password now.
I would advise you to check this guide so you will be able to prevent this problem. Whitelisting of JotForm domains would help as well.
If you have any further questions please let us know.
Thank you!