- Genevieve CallardAsked on September 16, 2016 at 03:35 PM
I've tried twice - once this morning and once now, and I can't get a reset for my login passwork.
- JotForm SupportNik_CAnswered on September 16, 2016 at 04:49 PM
I checked your email in our logs and found out that it ended in our Bounce list and the reason is below:
Reason(s) : smtp;550 5.1.1 <firstname.lastname@example.org> - 126.96.36.199 has sent to too many recipients this hour. IB607
I took necessary actions in removing your email from the Bounce list so you will be able to reset your password now.
If you have any further questions please let us know.