How do I delete any old submission data

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    onion3d
    Asked on September 16, 2016 at 06:28 PM

    I have downgraded my account from bronze to free. How do I delete any old data?

     

    Thank you,

     

    Tom

  • Profile Image
    jonathan
    Answered on September 16, 2016 at 07:47 PM

    Hi Tom,

    You can delete/clear your form submission data in the submission panel.

    User guide: https://www.jotform.com/help/269-How-to-View-Form-Submissions

    Use the delete button on the upper right portion to delete a submission. If you want to delete multiple submission at once you can use the delete button below in the view grid.

    Please take note that deleted submission data are permanently gone and cannot be restored. We do not keep another copy of submission data.

    Let us know if you need further assistance.