When I clone a form it has the old title in the notification

  • spotlightchildrenstheater
    Asked on September 20, 2016 at 10:49 AM

    I am trying to use the same form, but even after I change the title, it keeps showing the old in the confirmation email that it sends the users. They are confused and I am getting frustrated. Can you help me with this?

     

     

    Jotform Thread 936949 Screenshot
  • Kiran Support Team Lead
    Replied on September 20, 2016 at 12:40 PM

    You may change the heading in the email notification by editing it. Please see the screencast below that can help you in changing the heading on the notification and auto-responder.

    When I clone a form it has the old title in the notification Image 1 Screenshot 20

    You may also create a new notification or auto-responder so that the form title will be added automatically as the heading. You may then delete the old notification/autoresponder once you feel that the newly added emails are working as expected.

    Hope this information helps!