What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a way to track missing/deleted submissions

    Asked by ustamidatlantic on September 20, 2016 at 01:26 PM

    Hello

    We are missing two submissions that were submitted a couple months ago. We know that they were in the system about a week ago but when we went to look for them they are no longer there. Is there a way to find out what happened to them?

     

    Thank you,

    Helen Li

    track submission deleted submission restore submission
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    JotForm Support

    Answered by Mike on September 20, 2016 at 03:39 PM

    Unfortunately, we do not log submission removals.

    Do you have email notification of mentioned submissions? We can try to see if submissions are present in our system by getting their submission IDs from email history.