Is there a way to track missing/deleted submissions

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    Asked on September 20, 2016 at 01:26 PM


    We are missing two submissions that were submitted a couple months ago. We know that they were in the system about a week ago but when we went to look for them they are no longer there. Is there a way to find out what happened to them?


    Thank you,

    Helen Li

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    Answered on September 20, 2016 at 03:39 PM

    Unfortunately, we do not log submission removals.

    Do you have email notification of mentioned submissions? We can try to see if submissions are present in our system by getting their submission IDs from email history.