What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can my form be visible on a mobile device?

    Asked by KiwiOz on September 20, 2016 at 05:26 PM

    Hi there,


    I have created a form that I embedded onto our website. So far so good but we can't see it from a phone. Would there be any reasons for that?


    Thanks for your help

    Page URL:

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    JotForm Support

    Answered by Mike on September 20, 2016 at 08:21 PM

    It seems that mobile version of your website is loading content in a different manner, and form script is failing in attempt to generate the form properly.

    Please try an iFrame form version to see if that helps.

    Getting the form iFrame code

    Thank you.