Embed Form: Unable to see Thank you message on wix

  • Victory Athletic Center
    Asked on November 22, 2023 at 9:40 PM

    Jotform integration works fine, it submits information to my account as it should.

    But, when you submit it stays on the blank area of the page. The confirmation that it's done is at the top of the page but the user does not see that. You have to scroll up to see the Thank you for Submitting message. The form does not show wix that it must go back to top of page. Anyone know how to fix this so after the user submits they can see the Thank you for submitting message?

  • Rahul JotForm Support
    Replied on November 22, 2023 at 10:30 PM

    Hi Victory Athletic Center,

    Thanks for reaching out to Jotform Support. I'm sorry you are having this issue. Can you share the page link where you have embedded the Jotform on your Wix website and a screen recording showing the exact steps to replicate the issue, so we can look into this further? Also, can we do test entries on your form to see what's going on?

    Once we hear back from you, we'll be able to help you with this.