I updated my form but now it only shows up on my website as a URL, it doesn't link. And when you go to the URL it shows the old form

  • applewoodsl
    Asked on September 21, 2016 at 4:19 PM

    https://form.jotform.com/43563389287166

  • Kevin Support Team Lead
    Replied on September 21, 2016 at 5:42 PM

    I can see the form was updated one hour ago as per the revision history: 

    I updated my form but now it only shows up on my website as a URL, it doesnt link Screenshot 40

    I can also see that the form shows updated when loading the direct link: http://www.jotform.us/form/43563389287166 

    Here is how the form looks in the Form Builder: 

    I updated my form but now it only shows up on my website as a URL, it doesnt link Screenshot 51

    Here is a screen-cast of the form when viewed using the direct link: 

    I updated my form but now it only shows up on my website as a URL, it doesnt link Screenshot 62

    I can see you have embedded your form in your website, could you please try re-embedding your form? 

    Please if there're still conflicts try embedding the form using the iFrame code, this guide will help you to get it: Getting-the-form-iFrame-code

    If it still does not work, please provide us the link where your form is embedded on, we will be glad to check it.