What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why did I get a message saying oops I have reached my limit ?

    Asked by MWDG2016 on September 22, 2016 at 07:56 PM

    Why did I get a message saying oops I have reached my limit ? I am reply to email when I get this message.

    message a email to email
  • Profile Image
    JotForm Support

    Answered by Chriistian on September 22, 2016 at 09:58 PM

    I would like to inform you that Free accounts are limited to 20 reply/forwards per day. Once you reach that limit, you will have to wait until the next day to be able to reply/forward again. This limit was implemented to prevent the abuse of the reply/forward feature by spammers. 

    You can choose to upgrade to a higher plan to increase the limit to 1,000 per day, or you can simply wait until the next day to reply to emails again. Regards.