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  • Profile Image

    while people submit we can't recieve notification.

    Asked by iccwbo on September 23, 2016 at 03:34 AM

    Same for me, we meet the same issue while people submit we can't recieve notification. can you help?



    This is a re-post of a comment on Why I am not Receiving Email Notifications?

    same can't can for
  • Profile Image

    Answered by kate on September 23, 2016 at 04:21 AM

    Hi! 

    Your e-mail address does not appear bounced list.

    It looks when viewed as failed email address available.

    First, delete notifications you must create it again. You can try the SMTP service type does not work. I hope it will work with this method.

    Page URL: 

    https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form 

    Thanks,