while people submit we can't recieve notification.

  • iccwbo
    Asked on September 23, 2016 at 3:34 AM

    Same for me, we meet the same issue while people submit we can't recieve notification. can you help?

  • kate
    Replied on September 23, 2016 at 4:21 AM

    Hi! 

    Your e-mail address does not appear bounced list.

    while people submit we cant recieve notification Screenshot 30

    It looks when viewed as failed email address available.

    while people submit we cant recieve notification Screenshot 41

    First, delete notifications you must create it again. You can try the SMTP service type does not work. I hope it will work with this method.

    Page URL: 

    https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form 

    Thanks,