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    Some fields in the form are not responsive on different devices

    Asked by craftlabph on September 23, 2016 at 10:29 AM

    Kindly help me on making my site responsive on different devices. The features that are not responsive so far were:

    • Form Headings

    • Form Separator

    • Form HTML with an IFrame embedded on it.



    Page URL:

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    JotForm Support

    Answered by Welvin on September 23, 2016 at 12:30 PM

    I'm now checking this and I will let you know later the CSS to adjust the responsiveness of the mentioned elements. 

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    JotForm Support

    Answered by Welvin on September 23, 2016 at 12:39 PM

    Here's a cloned version of your form with the changes on the responsive layouts:


    Instead of the HTML field, I used our PDF Embedder widget (https://widgets.jotform.com/widget/pdf_embedder) to add the PDF file in the form then injected the following custom CSS codes to make the elements responsive on mobile devices:

    @media only screen and (max-device-width: 768px) {

    [data-type="control_widget"] iframe {

    width: 100% !important;


    #cid_87 .form-header-group, 

    #cid_88 .form-header-group,

    #cid_17 .form-header-group,

    #cid_20 .form-header-group,

    #cid_52 .form-header-group {

        box-sizing: border-box !important;

        width: 100% !important;

        margin: 0 !important;



    Inject CSS guide:


    You can clone the form back for you to see the changes: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

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    Answered by craftlabph on September 24, 2016 at 04:09 AM

    It worked! Thank you so much for your help.