Form not displaying on Firefox browser

  • Laychin
    Asked on September 23, 2016 at 10:49 AM

    on the desktop version the form is not funktion, can`t see it, is there a reason to fix the problem

    THX

    Arci

  • Kiran Support Team Lead
    Replied on September 23, 2016 at 12:47 PM

    It looks like there is a conflict with other scripts on the web page causing the height of the iframe of the form to 0px and thus the form is not being displayed. Could you try embedding the form using iframe embed code to see if that works? You can get the iframe code of your JotForm by following the guide below:

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Please get back to us if you need any further assistance. We will be happy to help.