What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    It's saying form has been deleted but I haven't deleted it

    Asked by megfenn on September 23, 2016 at 12:09 PM

    Hi, there seems to be a problem with a new form I'm creating. When I try to preview it, it says the form has been deleted. And it won't show up when I use the embed code either. The form is there, but it's saying it is not there. Please could you advise? It's called PuddingFairyForm. And I made a clone of it too to see if I could get it to work that way. But it doesn't work. Thank you.

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    JotForm Support

    Answered by david on September 23, 2016 at 01:17 PM

    I checked your most recent form and it is indeed in the trash:

    This form and any others that have not been fully purged can be restored from the trash:


    If this is not the form you were looking for, let us know the specific form and we will be happy to have another look.

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    Answered by megfenn on September 23, 2016 at 01:23 PM

    No, that isn't the right form. That is the clone that I made. Then deleted. The form is PuddingFairyForm. But it seems to be working now. Maybe it was just a glitch.