What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Change sender email address in AutoresponderAsked by huntleighusa on September 24, 2016 at 10:50 AM
Hi. My account is under my corporate email. However, when I want to send an Autoresponder form back to the applicant, I would like it to come from a generic email address like info@. I know how to change the reply-to email address to info@ but I can't figure out how to change the sender email.
I'm attaching a image file to show you what I mean. I don't want it to come from stuart.jankelovitz@, I want it to come from info@.
Thanks for your help.
You can easily change the Sender Email of an Autoresponder in the Emails wizard. Here's how:
1. In the Form Builder, click the Emails button.
2. Select the Autoresponder and then click the Edit button.
3. Go to the Advanced tab, scroll down and you'll see the Sender Email drop down.
Also, in order to use a custom email address, you need to add it and verify it first. Here's a guide: How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert.
Hope that helps. Thank you.