What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I change the form recipient email or smtp?

    Asked by webstyle2design on September 26, 2016 at 05:24 AM

    I registered my account using my own email address, however the completed form needs to go to another email address.  How do I do this?

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    JotForm Support

    Answered by jonathan on September 26, 2016 at 05:36 AM


    Please refer to our user guide on how to do it.

    User guide: How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address

    The keyword is Recipient E-mail. The email address you put in the Recipient E-mail box is where the submission email will be sent.

    Let us know if you need further assistance.