- wecmAsked on September 26, 2016 at 12:24 PM
This keeps happening. After I remove it from the Bounce List under our profile it works for maybe one or two forms that day and then it puts my address back onto the Bounce list.
I have fixed it numerous times. Do you have a suggestion as to how this can be fixed? It is very frustrating and using up a lot of time.
It happens for all of our forms.
- KadeJMAnswered on September 26, 2016 at 01:29 PM
I see you're having an issue with your email address constantly ending up in our bouncelist even though you've removed it on several occasions already.
The main reason that happens is usually because your email host is flagging our emails to you and it can often become even more of a problem if you are using any sort of custom email domain.
The best way to resolve this sort of issue fully is to Whitelist JotForm with your email host.
Additionally, please see these two other guides that can help in case you haven't seen them yet: