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  • Profile Image

    How can I succesfully embed the survey?

    Asked by caaspoer on September 30, 2016 at 10:28 AM

    Dear Jotform,

    I have made a survey but there is a problem with embedding it on the webpage. When embedded, the survey looks good but when clicking submit, nothing happens. the submit button starts loading but nothing is sent. Do you have any tips on how to solve this problem?

    thank you in advance

    Kind regards,

    Casper

    Page URL:
    cityfunding.nl/test

    survey how how can i can
  • Profile Image
    JotForm Support

    Answered by Jan on September 30, 2016 at 12:53 PM

    I was able to replicate the issue. I did a test submission in your webpage and the submit button got stuck on the "Please wait..." message.

    The solution here is to re-embed the form using the Iframe method. It is possible that there are script conflicts between the form and the webpage. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code.

    Hope that helps. Thank you.