Cannot add sender email address

  • albihomes
    Asked on September 30, 2016 at 11:58 AM

    Hi,

    Using the edit feature in the Auto Repsond setup for sender email that I am setting up.

    It has the  '+ add new email address" but unable to add.

    Using Infraction Notice in my Jot forms but from all of them.

     

    thanks

    Paul

    403.203.5305

  • David JotForm Support Manager
    Replied on September 30, 2016 at 2:39 PM

    I checked your autoresponder, and it has the option to add a custom sender: https://www.jotform.com/help/238-How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert 

    Cannot add sender email address Image 1 Screenshot 20

    Please try again, make sure to clear your browsers cache if the option does not display.