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elenice_maAsked on October 1, 2016 at 7:08 AM
Unfortunately, I deleted questions and realized that the files related to them were also lost. How can I get them?
Thank you!
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Welvin Support Team LeadReplied on October 1, 2016 at 4:19 PM
I can still access the files through our email logs so I think we still have it on our servers, but I'm not sure how long. You can check and view your email logs in your account > history section.
https://www.jotform.com/help/293-How-to-view-all-your-form-Email-History
We do not recommend deleting a field if you wish to keep its data. You can just hide it in the form and add a new field. Hide field option is in the context menu:
Or, clone the form and use the cloned version
https://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account