- waynemuirAsked on October 03, 2016 at 05:06 PM
Our forms have stopped emailing two sections on them that are mandatory fields. When I log into jotform.com I can see the field on the forms, but when it emails two lines are missing. I have attached a screenshot so you can see. Please fix it ASAP.Page URL:
- JotForm SupportliyamAnswered on October 03, 2016 at 10:39 PM
Have you made changes on your email alert after you have reported this matter? If not yet (and since I can't find any issues with the template variables), can you try creating a new email alert instead?
If you need to learn how, please refer to this guide: https://www.jotform.com/help/25-Setting-Up-Email-Notifications
If you have questions or you need assistance, please let us know.