What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Change billing

    Asked by traven123 on October 04, 2016 at 04:26 PM

    Hi,

     

    I cannot change my billing to another paypal account when I click "change credit card". What should I do?

     

    change billing credit card change credit paypal account
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    JotForm Support

    Answered by BDAVID on October 04, 2016 at 07:54 PM

    Please cancel the PayPal subscription: https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription 

    And upgrade again using the new Paypal account.