Change billing

  • traven123
    Asked on October 4, 2016 at 4:26 PM

    Hi,

     

    I cannot change my billing to another paypal account when I click "change credit card". What should I do?

     

  • David JotForm Support Manager
    Replied on October 4, 2016 at 7:54 PM

    Please cancel the PayPal subscription: https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription 

    And upgrade again using the new Paypal account.