Why couldn't I mapped two email fields to Campaign Monitor?

  • joshua tucker
    Asked on November 28, 2023 at 10:19 PM

    Great article, thanks. Is it possible to have TWO separate Names/Emails on one Jotform where both are added to the Campaign Monitor list upon submission? So far, I'm only getting one to work, even with Custom Field. We're working with Couples and want both names/emails added to the same list, from the one form. Thx!

  • Mary_Ed JotForm Support
    Replied on November 29, 2023 at 4:23 AM

    Hello Joshua,

    Thanks for reaching out to Jotform Support. Did you want to mapped two name fields and email address from your Jotform account to Campaign Monitor? If so, please give me some time to check the possibility of your request, I'll get back to you shortly with an update.

    We really appreciate your patience and understanding.  

  • joshuatucker
    Replied on November 29, 2023 at 9:34 AM

    Hi, thank you for the quick reply! Yes, the jotform has (2) Name + Email fields and we are using the Campaign Monitor integration, pointed to a specific list. Our hope is to have BOTH names + emails sent to Campaign Monitor to create (2) individual subscribers to that list. :-)

  • Mary_Ed JotForm Support
    Replied on November 29, 2023 at 10:01 AM

    Hello Joshua,

    Thanks for patiently waiting. Please note that I was advised by the back end that this issue is needed further investigation.

    I've gone ahead and escalated this to our Developer Team. While I cannot give an ETA as to when they might have a resolution, rest assured you will be notified here of any updates.

    We really appreciate your patience and understanding.  

  • joshuatucker
    Replied on November 29, 2023 at 10:12 AM

    Thank you!