- webcoreAsked on October 07, 2016 at 12:36 PM
My captcha just keeps loading?
I've read solutions to insert 'class="jotform-form" ' but where is the CSS to edit this?
It was marked as a glitch fixed in 2012 but it's still happening with every form I have?
- JotForm SupportBDAVIDAnswered on October 07, 2016 at 03:11 PM
The captcha loads fine through your forms direct link: http://www.jotformeu.com/form/53144363511346, however, it does not load when embedding in your page: http://webcoredesign.co.uk/index.php/contact/
Can you please try embedding the form using the Iframe code? https://www.jotform.com/help/148-Getting-the-form-iFrame-code
Before you embed the code, paste it in a text editor like WordPad, you will notice two part of codes, only copy and embed the Iframe part in your webpage, example:
Let us know if you need more help.
- webcoreAnswered on October 09, 2016 at 01:59 PM
Thanks for your support. Much appreciated.
iFrames would be a last resort since they are really regarded as bad practice. I have switched though and it works. I was really keen on not having a 'window' to another website embedded on my site.
Is there anything about my site i.e Wordpress that would be stopping the captcha from loading?
- JotForm SupportBDAVIDAnswered on October 09, 2016 at 02:17 PM
Probably the script of the form was conflicting with the jQuery libraries of your page.
I think Iframe is the best solution, since the form loads just fine:
Otherwise, you would have to deal with jQuery conflicts: http://learn.jquery.com/using-jquery-core/avoid-conflicts-other-libraries/
Let us know if you need anything else, we will be glad to assist you.
- webcoreAnswered on October 21, 2016 at 09:05 AM
Thanks for the details.
iframe is impractical since the whole form doesn't display for users who have AdBlock.