My Captcha just keeps loading?

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    webcore
    Asked on October 07, 2016 at 12:36 PM

    My captcha just keeps loading?

     

    I've read solutions to insert 'class="jotform-form" ' but where is the CSS to edit this?

     

    It was marked as a glitch fixed in 2012 but it's still happening with every form I have?

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    BDAVID
    Answered on October 07, 2016 at 03:11 PM

    The captcha loads fine through your forms direct link: http://www.jotformeu.com/form/53144363511346, however, it does not load when embedding in your page: http://webcoredesign.co.uk/index.php/contact/

    Can you please try embedding the form using the Iframe code? https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Before you embed the code, paste it in a text editor like WordPad, you will notice two part of codes, only copy and embed the Iframe part in your webpage, example:

    Let us know if you need more help.

     

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    webcore
    Answered on October 09, 2016 at 01:59 PM

    Thanks for your support. Much appreciated.

    iFrames would be a last resort since they are really regarded as bad practice.  I have switched though and it works.  I was really keen on not having a 'window' to another website embedded on my site. 

    Is there anything about my site i.e Wordpress that would be stopping the captcha from loading?

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    BDAVID
    Answered on October 09, 2016 at 02:17 PM

    Probably the script of the form was conflicting with the jQuery libraries of your page.

    I think Iframe is the best solution, since the form loads just fine:

    Otherwise, you would have to deal with jQuery conflicts: http://learn.jquery.com/using-jquery-core/avoid-conflicts-other-libraries/ 

    Let us know if you need anything else, we will be glad to assist you.

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    webcore
    Answered on October 21, 2016 at 09:05 AM

    Thanks for the details.

     

    iframe is impractical since the whole form doesn't display for users who have AdBlock.