What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How does the number of forms limitation work?

    Asked by jaque123 on October 10, 2016 at 02:34 AM
    create and how how do i
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    JotForm Support

    Answered by owen on October 10, 2016 at 02:42 AM

    Hi, 

    I see that you have 19 forms on your account. Your 19 forms will be active in your account however if you want to create a new one you will need to upgrade your plan. 

    If you need any further assistance please contact us again. 

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    Answered by jaque123 on October 10, 2016 at 02:45 AM

    If at a later time I delete 1 would I be able to create a new one or Ill have to upgrade?

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    JotForm Support

    Answered by owen on October 10, 2016 at 02:51 AM

    Unfortunately when you delete one of your forms you will still have 18 forms in your account. You will still not be able to create a new one. You will have to upgrade your plan in order to create a new form. Please read our guide about upgrading your plan here:

    https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    Please contact us if you need any further assistance.