How to delete old submissions in the desired time frame?

  • Profile Image
    palmstateprint
    Asked on October 10, 2016 at 05:56 PM

    Hi,

    I wanted to clear out some of my old submissions which I do from time to time.

    I recall historically I could view a list of the submissions, check the boxes for the range I wanted to delete and then delete them.  Now it would seem that I have to view them one by one to delete the submissions unless I want to delete all of them.  Is there a way I can delete forms in the desired manner or has that option ceased to exist?

    Thank you

    Bob

  • Profile Image
    Kevin_G
    Answered on October 10, 2016 at 11:22 PM

    I would suggest you to click on the gear icon while on the submissions page, the submissions page options will be shown and here you can select the time frame you want to get the submissions from, once you select the custom time frame and click on the delete all submissions in time range only the submissions shown in that time frame will be deleted, and the other submissions should stay in your form. 

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    I would also suggest you to download your submissions before to proceed with this, doing this you avoid to lose some data, here is a good option to download your submissions: https://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel 

    Hope this helps.